
Why Occasionally Giving Customers the Silent Treatment Makes Better Software
Let’s start with a heresy: The best software isn’t built by blindly following requirements - it’s crafted by knowing when to say “that’s what you asked for, but here’s what you need”. Like a chef refusing to put ketchup on filet mignon, sometimes we must protect users from their own requests. The Requirements Roulette Wheel Ever played “telephone” with stakeholders? Here’s how requirements typically evolve: graph LR A[User Request] --> B["...